they close at 11pm most nights...it is kind of crazy considering it's attached to a gas station that's open 24 hours and right off the interstate exit. I do think this would be a location that would profit from being open 24 hours.
This is in reference to the drive thru only. Stop asking me to pull forward. The moment I arrive at the pick-up window I am the most important customer you have. It never fails, when asked to pull forward one of two things occurs..90 seconds later the food is out (a significant waste of employee time) or, and this is usually the case - something is forgotten. If you are going in to eat - a great place, for the drive thru I avoid it - or refuse to pull forward.
Food tasted fine. They just didn't give me what I ordered. Couldn't go back to get it replaced either because I was not the driver.
Terrible customer service. I ordered a sausage, egg and cheese McGriddle and they forgot the sausage. I went to the register to exchange it, the manager said not a problem. 7 minutes later and I'm still waiting on the correction, so I ask the cashier what's going on with my order. She tries to charge me a second time for the McGriddle and makes me feel as if I was lying about the situation. Manager was outside, so I had to wait an additional 10 minutes for her to come back in and confirm that she took the McGriddle without sausage. Suffice to say, I will not return.
This place is very convenient to go to from where I live but when I go through the drive thru, they always mess up my order. I've went back a couple times and they fixed it but the employees were arguing saying our order was right. The food is nothing surprising. Its just plain old McDonald's.
Mcdonald S is a US Cafe based in Ashland, Kentucky. Mcdonald S is located at 14525 KY-180, Ashland, KY 41102, USA.
Please contact with Mcdonald S using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Mcdonald S opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.