You have to listen to 4 minutes of jibberish before they even attempt to connect you to an actual human.
The Service and respect in the office is great, but, trying to talk to an Representative on the phone, at either phone number, at office, or, the 800# takes an hour or so. I finally just wrote a letter.
Social Security Administration is a US Local Government Office based in Ashland, Kentucky. Social Security Administration is located at 1405 Greenup Ave #132, Ashland, KY 41101, USA.
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